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Choice of Admin Online Courses from New Skills Academy (Up to 84% Off)

Choice of Admin Online Courses
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Choice of Admin Online Courses

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Take advantage of these online courses helping to face difficulties of different roles including secretary and customer service agent

After purchasing this deal, you’ll need to visit the website listed on your voucher to complete redemption.

Reception diploma

  • The key roles of a receptionist
  • How to run the reception area
  • How to communicate effectively
  • How to deal with the administration
  • How to further one’s career
  • How to be a team player
  • How to use technology to one’s advantage
  • How to handle databases
  • How to make bookings and reservations
  • How to organise things correctly
  • See the full course details

Office management and reception diploma

  • How to handle staff and understand their performance
  • The legal side of various policies and health and safety
  • Communication
  • How to deal with customers and individuals
  • The financial side of things
  • Office layouts
  • The art of delegation
  • Social media
  • How to handle meetings, including chairing them
  • See the full course details

Level 3 legal secretary diploma

  • Learn more about the legal secretary role – what will one be expected to do, general duties and operations
  • Get an understanding on the basic legal proofreading and writing skills needed to be effective in this role
  • Understand the importance of client confidentiality
  • Get a firm understanding regarding the English legal system. This will prove beneficial when working in a fast-paced legal firm anywhere in the country
  • Learn about the various court systems and structures
  • Understand what legal aid is, who is eligible and how this applies to this position
  • Learn more about civil litigation and how it works
  • Improve typing skills along with audio skills to ensure productivity on a daily basis in a legal secretary role
  • Get a firm understanding on will and probate law, enabling one to be more involved and provide their team with the best possible support each day
  • Make use of the tips on how to find legal secretary positions, where to look and how to secure an interview

See the full course details

Level 2 and 3 customer services diploma

  • Get an oversight of customer service
  • Understand the customers and get a firm understanding of consumer rights law in the United Kingdom
  • Make a great first impression
  • Learn how to care for the customer’s needs
  • Learn how to effectively deal with complaints, provide after-sales service and what to do in the case that the customer is wrong
  • Importance of face to face customer service
  • Importance of telephone customer service
  • Importance of electronic customer service
  • How to deal with difficult customers, defuse anger and control own emotions
  • Learn to deal with escalation to improve service levels
  • Learn how to make a good impression at all times by offering the best customer service and recapping the skills
  • See the full course details

Medical secretary diploma

  • Identify what a medical secretary does.
  • How to manage appointment bookings, why scheduling is so important, setting reminders and more
  • Learn the filing systems used in medical offices
  • Importance of patient confidentiality
  • Importance of medical records
  • Identify the different medical jargon and terminology
  • Information technology used in the medical profession along with basic computer use to electronic prescriptions, patient registrations and more
  • Why information technology is so important in the medical profession
  • Management for medical records
  • Understand the importance of health and safety in the workplace
  • Supplies and inventory management
  • Identify communication needed to be an effective medical secretary
  • See the full course details

Six-course ultimate admin diploma bundle



Deal Location: Abu Dhabi (24.467,54.365)

The Fine Print:
Validity: Must redeem by 17 Sep 2020. Lifetime access to course content available from registration date.
Purchase: Limit 4 per person. May buy 5 additional as gifts.
Restrictions: Register online: No refunds or cancellation once log in details have been provided. Internet connection required. Customer support available 24/7, contact
CPD Certified. Compatible with all major devices. Groupon prices are inclusive of VAT where applicable. See the rules that apply to all deals.

Merchant: New Skills Academy


Redemption Location(s):

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